Establish
Preeminence In
Your Area of Expertise
Creating the Perception
That You’re The
Only Choice Your Prospects and Customers
Have to Do Business With
Here’s a
simple test you can perform:
Open the
Yellow Pages of your telephone book, look
under heading that your business is or
should be located in and randomly select a
handful of businesses similar to yours. It
doesn’t matter whether they have large
display ads, or small one-line listings.
And, it doesn’t matter whether they are very
large companies or are small, one-person
shops.
Next, call
several of the numbers listed in the ads and
ask for information or a quote on products
or services similar to what you’re selling.
Very
carefully listen to the responses from the
person who takes your call. See how
professionally they answer, how courteous
they are, and how interested they are in
actually helping you get the right product
or service for your needs by the questions
they ask you, or if they’re more interested
in just giving you a quote based on the
information you give them, and then getting
off the phone.
You can
learn a lot from this simple exercise, but a
few things immediately come to mind.
- Nearly everyone
handles incoming calls the same way.
They give quotes based on information
provided by the caller, and don’t probe
to see what the real needs are.
- Very few attempt to
get the caller to meet with them, or do
anything to establish a relationship
with their potential client… the person
who is capable of paying them a
commission check.
- There’s virtually no
difference between one business and
another that sells similar types of
products and services. They’re all
basically the same. And, they treat
their products like they’re the same as
everyone else’s, their service like
that, and more importantly, the treat
you just like everyone else.
Now, here’s
an important question:
“Why
should you do business with them, as
opposed
to anyone else who sells the same type
of products,
or offers the same services?”
I know
we covered this in pretty good detail in
the section on developing your Unique
Comparative Advantage, but here we’re
going to take it a step further.
As you
no-doubt found out, since everyone is
operating virtually the same, and there
is no difference between most companies
operating in the same type of business,
there is a crying need for someone to
step forward and establish themselves as
the expert, the preeminent authority
figure in your marketplace.
Once you
learn how to do this, unexpected doors
will open, and you’ll have a flood of
people begging to do business with you.
Why?
Because,
they know what you found out in doing
the exercise we just talked about.
People
are hungry for someone knowledgeable,
informed, and who is abreast of industry
changes, trends and developments. They
are looking for someone they can depend
on to help them make good, informed,
accurate, and cost-saving decisions.
And, they aren’t getting it from the
majority of companies or businesses they
have to choose from.
That’s
why there are so many large, expensive
ads in the
Yellow
Pages, and why the average insurance
agent, for example, only earns $34,800
per year, working in an occupation that
has the capability of paying them more
money than just about any other
profession, business or industry that
you can name.
Media
Releases Can Be A
Powerful Tool in Establishing
Preeminence
Establishing yourself as the preeminent
expert is not difficult at all. One of
the easiest ways is by submitting Media
Releases to the news media to announce
changes in the industry or things that
you’re doing in your own business.
A Media
Release, also known as a Press Release
is a simple one-page document that
describes a significant event or
happening. It’s told from a point of
interest to the consumer and contains a
quote from you, the expert. Its main
purpose is to inform the public about a
certain event, and to arouse their
interest in you, so they’ll want more
information.
When
writing a Media Release, there is an
accepted format that the news media
recognizes, and you should not deviate
from this format.
When
writing a Media Release, be sure to keep
your content informative and pertinent
to your intended audience, and not
self-promoting.
The
media will not run anything that appears
to be an advertisement in disguise.
Media Releases can be distributed to
magazines, newspapers, newsletters, or
even sent out as a direct mail piece to
your prospects and customers to let them
know of new industry developments,
product changes or improvements, or
staff additions to your operation.
If you
would like more information on how to
use this powerful tool, you can contact
our office.
Another
way to establish yourself as an expert
is by publishing books, articles or
Special Reports. If you’re like most
other business owners, managers, or
entrepreneurs, you most likely have a
myriad of industry-related articles that
cross your desk on a regular basis.
Industry magazines and newsletters have
good, informative articles, as does your
local newspaper and the internet.
These
articles can be used as guides or idea
generators for chapters of a book, a
stand alone article, or a Special
Report, and distributed to your
prospects and customers to keep them
abreast of changes, products or
procedures they need to be aware of.
When
these types of articles appear as you as
the author, it helps establish you as a
credible person… one who takes their
business seriously… one who is
interested in their customers and
helping them gain from knowledge they
might not otherwise have if it had not
been for you.
When you
consider that very few other businesses
offer this kind of service or expertise,
it makes you stand apart and above all
your competition.
If you
don’t know how to write well, or are not
comfortable doing it, you can contact
your local high school, Jr. College, or
college journalism department and
contract a student to do the research
and write a few articles on the topics
of your choosing.
Students
are always looking for ways to earn
extra cash, and if they can do it within
the subject they are studying, they’ll
often do it for a class assignment, or
for very little money.
For some
types of businesses, seminars are
another way to establish credibility as
an expert. If seminars or workshops fits
your business but you don’t want to put
one on by yourself, you can team up with
someone in another related, but
non-competing business and put on a
joint seminar where you split costs, and
each of you discuss your own areas of
expertise.
Radio
talk shows are always looking for guests
to interview. And service clubs such as
Rotary, Kiwanis, Lions, Sertoma, and
others need presenters to speak on a
variety of subjects.
You can
break into any of these markets by
sending Media Releases. Just remember,
Media Releases are very much like any
other form of advertising. You can’t
send just one and expect great results.
It often takes several mailings to get a
foot in the door, or an interview. But,
the results can be worth it.
Whatever
you do, don’t overlook these ways of
establishing yourself as the preemptive
expert in your field and marketing
arena. Doing so, can give you a real
competitive edge, and can make you tons
of money.
On the
next page is a template you can use to
create your own Media Release.
For
Immediate Release
For further information contact:
Your
Name – Phone Number
Bold
Headline That Grabs The Reader’s
Attention And Makes Them Want To
Continue Reading
In the
first two or three sentences of the body
copy, tell your entire story in summary
form. Don’t get wordy or cute. This is
not the place to spell out all the
details. When an editor reads this
section, they should be compelled to
learn more.
The next
section should state your credentials –
what makes you qualified to talk about
this particular subject. You may include
a quote or two that positions you as an
expert, or someone who is knowledgeable,
and someone your intended audience
should want to listen to.
Next, is
your call to action. People want to be
told what to do next. What is it that
you want your audience to do as a result
of reading this Media Release? You
should have a very definitive plan,
and structure the content to lead them
to take a certain action. This is not
the place to sell, or to make a pitch
for your product, service, company or
business. It is, however, the place to
let your audience know how to obtain
more information, if they’re interested.
Your
Media Release should only be one
double-spaced page. At the end of your
Media Release, close with three “#”
characters like demonstrated below. This
lets the editor know they have reached
the end.
# # #
See my
Resources
Section for excellent resources that
will help you create outstanding Media
or Press Releases that get noticed, not
tossed into the round file.